#get-support

Step 1. Force close Chrome Step 2. Clear the Cache in Chrome Try running the following scripts that are located in the Tools folder on the deskt...

Using FastPass for check-in is as easy as 1, 2, 3… Download the CrossPoint.tv app from the Apple or Android app store. Open the Cross Point app,...

On a check in screen, press Shift + 8 (to enter attendant mode). It will prompt you for a password - cp27 Click the “home” button in the bottom left han...

Issue:  Screen is blank during scheduled service time Steps to resolve: 1. Does the TV have power and is powered on? If you can change inputs or vol...

To temporarily switch to attended mode for one search, Hit the SHIFT key on the keyboard along with 8 (asterisk *) to bring up the password prompt to ...

Replacing Labels:   When replacing the labels ensure they are over instead of under Pull the labels to the top edge of the roll and close the...

If stickers are not printing and it isn't a "printer issue" (ie. jammed, network etc.) you can double check that the printer settings, campus ...

Classroom manager allows you to view information on kids who have checked in to a particular event. You can view child allergy and parent info as well as ma...

Step 1. Force close Chrome Step 2. Clear the Cache in Chrome Try running the following scripts that are located in the Tools folder on the deskt...

Check in Kiosk Setup & Login Guide This guide provides standardized instructions for Campus check-in kiosks. 1. Device Setup Network Connection...