#get-support

Open the attached file on How to fix a jam on a Dymo Label Printer.

Using FastPass for check-in is as easy as 1, 2, 3… Download the CrossPoint.tv app from the Apple or Android app store. Open the Cross Point app,...

On a check in screen, press Shift + 8 (to enter attendant mode). It will prompt you for a password - cp27 Click the “home” button in the bottom left han...

Issue:  Screen is blank during scheduled service time Steps to resolve: 1. Does the TV have power and is powered on? If you can change inputs or vol...

To temporarily switch to attended mode for one search, Hit the SHIFT key on the keyboard along with 8 (asterisk *) to bring up the password prompt to ...

Replacing Labels:   When replacing the labels ensure they are over instead of under Pull the labels to the top edge of the roll and close the...

If stickers are not printing and it isn't a "printer issue" (ie. jammed, network etc.) you can double check that the printer settings, campus ...